Refund Policy

1. Free Trial

Every new user receives a 7-day free trial with 30 AI-powered job applications. No credit card or payment is required during the trial period. You will only be charged if you choose to upgrade to Career Pro after the trial.

2. Subscription Cancellation

You may cancel your Career Pro subscription at any time from within the app. Upon cancellation:

• Your access to Pro features continues until the end of the current billing period.
• You will not be charged for the next billing cycle.
• No partial refunds are issued for unused days in the current billing period.

3. Refund Eligibility

We offer refunds in the following cases:

• Technical failure: If our service was completely unavailable for more than 48 continuous hours due to our fault during a paid period, you are eligible for a pro-rata refund.
• Duplicate charges: If you were charged more than once for the same subscription cycle due to a payment processing error.
• Unauthorized charge: If you did not authorize a subscription charge and report it within 7 days.

4. Non-Refundable Cases

• Dissatisfaction with AI-generated resumes or cover letters (subjective quality is not a basis for refund).
• Not getting hired or receiving job offers (we provide tools, not guaranteed outcomes).
• Forgetting to cancel before the next billing cycle.
• Requests made more than 7 days after the charge date.

5. How to Request a Refund

To request a refund, email us at contact@careerguru.net with:

• Your registered email address
• The Razorpay payment/order ID
• Reason for the refund request

We will respond within 3 business days. Approved refunds are processed within 5–7 business days to your original payment method.

6. Contact

For any billing or refund questions:
contact@careerguru.net
Viswamantha Innovations Pvt Ltd, India